Set up SwearGuard DNS
Start with one device or your home router. The time needed depends on your router and device. These are the same steps as the setup guide inside your account, which also shows your own numbers with Copy buttons.
Using Android? Download the SwearGuard DNS app for guided phone setup. Signed early-access download; coming soon to Android app stores.
Already connected? Learn how Parent, Advanced and app hours work ↓
Before you start
- Sign in, verify your email using the link in your inbox, and check that your Free or paid plan is ready before changing DNS settings. Free filtering does not start until your email is verified.
- Choose Everything at home for one shared set of rules on your home network. Device setup applies the same filter rules on your child’s phone outside the home. Adding a device in your account alone does not configure it.
- Keep your current settings so you can undo the change. Keep private DNS links, Android hostnames and downloaded profiles private, like a password.
Your DNS numbers
Open the guide in your account and use exactly the numbers and secure links shown for your plan. Leave the secondary box empty when your guide shows only one number; do not add another DNS service.
Free uses New York and Los Angeles DNS addresses with one shared monthly allowance. Paid plans use nearby servers automatically. Both Free addresses count towards the same 150,000 lookups; they do not provide separate allowances.
Before your router can use SwearGuard, sign in and press Link this network on Home while you are on your home Wi-Fi.
1. What do you want to protect?
Start with your home Wi-Fi: it covers every device at home in one go. Add phones and laptops too if they leave the house.
2. Follow the steps
Everything at homeAbout 5 minutes · works at home
You need: Your router's admin login, which may differ from your Wi-Fi password. Check its sticker or the details you chose during setup.
These steps help you enter SwearGuard’s settings on your own router. We support SwearGuard only and don’t offer general router or computer repair.
- Before changing anything, take a photo of the current DNS settings so you can put them back.
- On the Home page, press Link this network while you are connected to your home Wi-Fi. This tells us the requests are yours.
- Open your router's settings: type its address into your browser. It is usually on the sticker too, for example 192.168.0.1 or 192.168.1.1. Log in with the password from the sticker.
- Find the DNS settings. Look under Internet, WAN, DHCP or LAN. Step-by-step help for TP-Link, Netgear, ASUS, Huawei and other makes is just below these steps.
- Set Primary DNS to the primary number in your account and Secondary DNS to the secondary number in your account, if one is shown. Remove any other DNS numbers.
- If the router also has a second set of DNS boxes marked v6, set the first to the first v6 number in your account and the second to the second v6 number in your account, if one is shown, and leave any others empty. (Without this, phones and computers may use your internet provider's v6 DNS and skip SwearGuard.)
- Save, then reconnect phones and computers to your Wi-Fi. Restart the router only if its instructions ask you to.
Can't find the DNS settings, or are they greyed out? Some routers from internet providers lock them. Set up each device instead: choose it above. If your home internet address changes, open Home internet address to update it or set up automatic router updates (DDNS).
These router pictures show Free settings. Use the current numbers in your account for your plan.
Step by step for your router
Not sure which one you have? The make is printed on the router, usually on the front or on the sticker underneath. Menus can look a little different on your model; look for the words in bold.
TP-Link ArcherArcher and other TP-Link wireless routers
- On a phone or computer connected to your home Wi-Fi, type tplinkwifi.net (or 192.168.0.1) into the address bar and press Enter. Log in with the router password (it is often on a sticker on the router).
- Click Advanced → Network → Internet.
- Open Advanced Settings, if shown, and choose Use the following DNS addresses. Some models show the DNS boxes directly.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called Primary DNS and Secondary DNS. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
Some models also have DNS under Advanced → Network → DHCP Server. DSL modem routers may use Advanced → Network → LAN Settings. For Deco mesh, use the separate Deco guide below.
TP-Link DecoDeco mesh systems in Router mode
- Open the Deco app on your phone.
- Tap More → Internet Connection → Internet Settings.
- Tap DNS Address, then select Manual.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called Primary DNS and Secondary DNS. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
Connect your phone to the Deco Wi-Fi and sign in as its owner. If these DNS settings are unavailable, try More → Advanced → DHCP Server. Save again if prompted; Deco applies the change without a reboot.
NetgearNighthawk and Orbi
- On a phone or computer connected to your home Wi-Fi, type routerlogin.net into the address bar and press Enter. Log in with the router password (it is often on a sticker on the router).
- Click Internet on the Basic tab (Orbi: Settings → Internet Setup).
- Under Domain Name Server (DNS) Address, choose Use These DNS Servers.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called Primary DNS and Secondary DNS. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
The user name is usually admin; the password is the one you chose or the one on the sticker.
ASUSRT and ZenWiFi routers
- On a phone or computer connected to your home Wi-Fi, type router.asus.com (or 192.168.50.1) into the address bar and press Enter. Log in with the router password (it is often on a sticker on the router).
- Click Advanced Settings → WAN, then the Internet Connection tab.
- Under WAN DNS Setting, set Connect to DNS Server automatically to No (newer models: press Assign next to DNS Server).
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called DNS Server 1 and DNS Server 2. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
LinksysLinksys web settings; mesh app steps below
- On a phone or computer connected to your home Wi-Fi, type myrouter.local (or 192.168.1.1) into the address bar and press Enter. Log in with the router password (it is often on a sticker on the router).
- Click Connectivity, then the Local Network tab.
- Find DHCP Server settings.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called Static DNS 1 and Static DNS 2. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
Using the Linksys mesh app? Open Menu → Advanced Settings → Local Network Settings → DNS Settings, choose Manual, enter the two DNS numbers and tap Save. This replaces the app's Safe Browsing DNS if it is enabled.
D-LinkD-Link and EAGLE PRO
- On a phone or computer connected to your home Wi-Fi, type 192.168.0.1 into the address bar and press Enter. Log in with the router password (it is often on a sticker on the router).
- Click Settings → Internet.
- Open Advanced Settings (v4).
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called Primary DNS Server and Secondary DNS Server. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
HuaweiHuawei home Wi-Fi routers
- On a phone or computer connected to your home Wi-Fi, type 192.168.3.1 into the address bar and press Enter. Log in with the router password (it is often on a sticker on the router).
- Open Connect to Internet.
- Select Static DNS to show the DNS boxes.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called Preferred DNS server and Alternate DNS server. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
Menus vary by model. Huawei 4G/5G routers may use 192.168.8.1 and different DNS menus; check the address on the sticker and your model's guide. Some provider versions lock DNS settings.
Google Nest WifiGoogle Wifi and Nest Wifi
- Open the Google Home app (no web address) on your phone.
- Tap Home → Wifi → Network settings.
- Tap Advanced Networking → DNS, then choose Custom.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called the two custom DNS boxes. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
eeroeero and eero Pro
- Open the eero app (no web address) on your phone.
- Tap Settings → Advanced networking → DNS.
- Choose Custom DNS.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called the two DNS boxes. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
Saving restarts the eero network automatically. If DNS is greyed out, eero Plus filters may be enabled; follow eero's official instructions or use a device guide instead.
Starlinkthe Starlink router
- Open the Starlink app on your phone.
- Open the router settings and look for Custom DNS. The exact menu depends on the app and router version.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called Primary DNS and Secondary DNS. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
If Custom DNS is unavailable, use the device guides. If Link this network reports that your address is shared, use device setup instead of relying on the router settings.
Any other routerincluding the box from your internet provider
- On a phone or computer connected to your home Wi-Fi, type the address on the sticker (often 192.168.0.1 or 192.168.1.1) into the address bar and press Enter. Log in with the router password (it is often on a sticker on the router).
- Look for a page called Internet, WAN, DHCP or LAN.
- On that page, look for boxes with DNS in the name.
- Type the primary number in your account into the first box and the secondary number in your account, if one is shown into the second. They are called something like DNS 1 and DNS 2, or Primary and Secondary DNS. Delete any other DNS numbers.
- Press Save (or Apply), then reconnect your devices to Wi-Fi. Restart the router only if its instructions require it.
If there are no DNS boxes, or they are greyed out, your internet provider has locked them. Set up each phone and computer instead.
To undo it: Put back the DNS numbers your router had before (or set DNS to automatic), then restart it.
A Windows computerAbout 5 minutes · works on configured connections
You need: Windows 11. (On Windows 10, use "Just a web browser" instead.)
- On this computer, open Devices and press Add device (name it, for example, Sam's laptop). Keep that page open: it shows the computer's secure DNS link (it starts with https://) with a Copy button.
- Open Settings → Network & internet → Wi-Fi (or Ethernet) → Hardware properties.
- Next to DNS server assignment, press Edit. Choose Manual and turn on the first switch (v4).
- Preferred DNS: the primary number in your account. DNS over HTTPS: On (manual template). DNS over HTTPS template: paste the secure DNS link. Fallback to plaintext: Off. Press Save.
- If this connection also lists v6 DNS servers, the Windows helper does not configure them. Changing only v4 can leave another route around your filter. Use the browser guide for browser-only coverage, or follow your device maker’s instructions for its DNS settings.
- If the computer also uses a cable (Ethernet), do the same for that connection.
Prefer a helper that does it for you? On the new-device page choose Download Windows setup and follow START-HERE inside the download.
To undo it: Set DNS server assignment back to Automatic (DHCP).
An iPhone or iPadAbout 3 minutes · works on this device
You need: The iPhone or iPad itself, and Safari.
- On the iPhone or iPad, open this website in Safari and go to Devices. Add the device (for example Alex's iPhone).
- Tap Download Apple DNS profile, then Allow.
- Open the Settings app and tap Profile Downloaded near the top. If it is missing, search Settings for Device Management.
- Tap Install, enter the passcode and tap Install again. Apple may say the profile is not signed; that is normal.
Each iPhone or iPad needs its own profile, so its activity shows under its own name.
To undo it: Search Settings for Device Management, open SwearGuard DNS and choose Remove Profile.
An Android phoneAbout 3 minutes · works on this device
You need: Android 9 or newer. Nothing to install.
- On the phone, go to Devices, add the phone and keep that page open: it shows the phone's Android hostname once (it ends in .dot.swearguard.com).
- Open Settings → Network & internet (Samsung: Settings → Connections → More connection settings).
- Tap Private DNS, choose Private DNS provider hostname and type the Android hostname exactly. Tap Save.
- Follow Check it works below on this phone. If you only set up the phone, you do not also need to link your home network.
Android 9 or newer is required for this Private DNS setup. On an older phone, use the router guide for filtering on your home Wi-Fi.
To undo it: Open Settings → Network & internet → Private DNS and choose Automatic (or Off).
A MacAbout 3 minutes · works on this device
You need: macOS 11 or newer.
- On the Mac, open Devices, add the Mac and choose Download Apple DNS profile.
- Double-click the downloaded file.
- Open System Settings → General → Device Management (older Macs: System Preferences → Profiles), double-click SwearGuard DNS and press Install.
Some privacy apps on a Mac can skip SwearGuard while they are switched on.
To undo it: Open System Settings → General → Device Management, select SwearGuard DNS and press the minus (–) button.
Just a web browserAbout 2 minutes · works only in that browser
You need: Chrome, Edge or Firefox.
- Go to Devices, add the browser (for example Work laptop – Chrome) and copy its private address.
- Chrome: Settings → Privacy and security → Security → Use secure DNS → choose Custom and paste the address.
- Edge: Settings → Privacy, search, and services → Security → Use secure DNS → Choose a service provider and paste the address.
- Firefox: Settings → Privacy & Security → DNS over HTTPS → Max Protection → Custom and paste the address.
Only that browser is covered. Other browsers, apps and games are not; use the Windows or Mac option for the whole computer.
To undo it: Set the browser's secure DNS back to its default.
3. Check it works
These checks work on every plan. On Free, check that your email is confirmed and your monthly allowance is available.
- For router setup, open Home. For device setup, open Devices and choose the device you configured. Under Settings, turn on Activity history and press Save changes.
- On that phone or computer, open a website you have not visited today. Then open Activity and select Home network for router setup, or the matching device name for device setup.
- Look for the website you just opened. A matching entry confirms that this lookup used SwearGuard. Router-only traffic is labelled Home network, not each phone or computer. This does not prove that every app uses the filter.
- To check blocking, open Block apps & sites and select the same home network or device. Choose Advanced → Apps & games, open Add an app, game or group, find TikTok and press Block. If it is already listed, turn on Block TikTok all day. Pressing Block saves this rule immediately.
- Wait a minute, close and reopen the browser, then try tiktok.com on that device. Check Activity for a blocked lookup. Cached apps may take longer. Remove the temporary TikTok rule afterwards if you do not want it blocked, and turn activity history off again if you prefer.
Parent, Advanced and app hours
Parent chooses ages, apps and their hours. Advanced checks sites and fine-tunes lists. Schedules manages shared bedtimes and custom rules. They use the same saved settings for the home network or device you select.
1. Choose who the rules are for
In Block apps & sites, check These rules are for before changing anything. Home network covers devices using your linked router DNS. A device using its own private DNS link or Android hostname uses its own rules, even on your home Wi-Fi.
A new device starts with a copy of the home rules. Later changes to home rules do not update that device. Adding a device name alone does not connect it: follow its setup steps too.
In Parent, choose an age, review the protection summary, then adjust whole groups if needed. An age shown as adjusted means you have changed its starting settings. Review the result after applying another age preset; saved schedules are kept.
2. Read the Parent cards
- Blocked all day: the whole group is blocked.
- Allowed: there is no whole-group block. Individual app, website and security rules can still block something.
- Scheduled: saved times apply. Follow the times link to see them.
- Partly blocked: some individual rules differ; open the category to review them.
- Blocked except app times: the group stays blocked, but the named apps have their own allowed hours.
For apps, open a category and choose Only allow selected apps (the other listed apps stay blocked) or Only block selected apps (the others stay allowed). Search and tick apps, then choose All day or Set times for each one. For website categories, use the card’s Block or Allow control. Press Save changes when finished. A card describes rules, not proof that a device is connected. Other website and security rules still apply.
3. Block all games, but allow Roblox at certain times
- Select the correct home network or device. In Parent, open Games & platforms.
- Choose Only allow selected games, search for Roblox and tick it.
- Under Roblox, choose Set times, tick Monday to Friday and enter 16:00–19:00. Check the time zone.
- Use Add another time block for different weekend hours or another period on the same day. Press Save changes; the section stays open.
The same steps work for video, music, AI, social and every other app category. Use All day for an exception without a schedule. To share these rules, open Devices → Copy rules to selected devices, choose the source and destinations, then review the copy.
Result: Roblox is allowed from 16:00 until 19:00 on those days; other games stay blocked. At 19:00, and on unticked days, the Games block applies again unless another allowed window is open. The app exception also overrides a bedtime aimed at its whole group.
Saving or enabling app allowed hours clears that app’s own all-day block. It does not clear its group, website or security blocks. Turning on Block Roblox all day afterwards stops it again. Re-save or enable its allowed-hours schedule to return to timed access.
4. Give one app longer than the rest
To allow Games from 16:00–18:00 and Roblox from 16:00–19:00, remove the Games all-day group block and save. In Schedules, create one Allowed times schedule for Games & platforms ending at 18:00, and a second for Roblox only ending at 19:00.
At 18:30, Roblox is allowed and the other games are blocked. At 19:00, both windows are closed. Allowed windows add together: giving Roblox a shorter window does not shorten an open Games window. Use an explicit Blocked times schedule for Roblox if it needs an earlier bedtime.
5. Days, weekends, overnight times and stopping an exception
Times use the time zone shown on Schedules. An end time is when the window closes: 16:00–19:00 includes 18:59, but not 19:00. Add a separate schedule for different weekend hours.
For an overnight window, tick the day it starts. Sunday 21:00–06:30 runs into Monday morning. For school mornings Monday to Friday, tick Sunday through Thursday.
Pause on a schedule disables that schedule only. Deleting it removes that schedule only. Neither creates an all-day block. With Games still blocked, pausing Roblox’s exception blocks Roblox again; without another block, disabling its only allowed-hours schedule may leave it available all day.
These are clock times, not “one hour of play whenever you choose”. Offline games and daily usage budgets need controls on the device.
6. Which rule wins?
- Allowlist: a matching website is always allowed, even over the Denylist, schedules, security domain blocks and Pause internet. This is a permanent website exception, not a timed app exception.
- Pause internet, explicit app or website blocks, and security rules: these still stop an app during its allowed hours. A blocked-times schedule aimed directly at that app or domain also wins over its allowed hours.
- An app’s own allowed hours: while open, these override its containing group’s all-day block or scheduled bedtime. They do not bypass adult-content or other website lists.
- The remaining group rules and schedules: apply outside the exception. If several allowed windows cover the same app, any open window can give it access, subject to the rules above.
SafeSearch and YouTube Restricted Mode are separate protections; app hours do not turn them off. A raw website entered in a schedule does not create the same group exception as choosing a named app. Use Advanced → Is it blocked? for the reason for a particular domain and time.
7. Pause internet or give a little extra time
Check the selected device or home network in Quick controls. Pause internet stops its normal lookups until the pause ends or you resume. Permanent Allowlist exceptions and essential SwearGuard access can still work. Use the every-device option when you mean all enrolled devices too.
Extra time temporarily relaxes schedule blocks; it does not clear all-day group, app, website or security blocks. It does not extend a closed app exception through a group’s all-day block. To give just Roblox more time while Games stays blocked, edit Roblox’s allowed-hours end time.
8. Check a rule, save it and fix surprises
Parent: press Save changes. Advanced: switches and Block/Remove actions save automatically; pasted website lists use Save. Schedules: press Add schedule or Save changes. Look for the saved confirmation. Changes normally reach DNS in about 10 seconds.
- Select the same home network or device in Block apps & sites.
- Open Advanced → Is it blocked?, enter a domain such as roblox.com and optionally a date and time. This checks saved rules, not unsaved edits or whether the device is connected.
- Read the reason. Check its Allowlist, explicit app block, group rules, schedules, time zone and any active pause. The result’s Block/Allow buttons create permanent website rules, even when you checked a future time.
- If the rules look right, verify your email, connection and remaining Free allowance. At the Free limit, filtering pauses and ordinary internet access continues.
- Close and reopen the app and check Activity for that device if history is enabled. Cached answers and existing connections can last longer than a rule change. One app may use several domains; test the actual device too.
In Advanced → Security, review SafeSearch, YouTube Restricted Mode and threat blocking. Strict options such as new domains or website endings can also block legitimate sites. For a school-site exception, use the exact domain when possible. Website lists accept up to 500 entries, including at most 50 wildcard patterns per list; the page checks pasted lists before saving.
Technical reference
Rules and identity
Router DNS uses your linked home network and its shared rules. An enrolled device uses its private DNS link or Android hostname and its own rules, even at home. New device rules start as a copy; later home-rule changes do not update that device.
Connection types
Router setup uses ordinary DNS on port 53. Device links use DNS-over-HTTPS on port 443; copy the full private https:// link from Devices. Android Private DNS uses DNS-over-TLS on port 853; enter only its hostname, without https:// or a path.
Both address families
Check v4 and v6 DNS settings. Leaving your provider's DNS in either family can create an unfiltered route. Do not add a public resolver as a backup. The Windows helper currently handles v4 only and refuses connections that already have v6 DNS; use the browser guide for browser-only coverage or your device maker’s DNS instructions.
Filtering connection
Free uses two v4 addresses: New York and Los Angeles. Only New York has a v6 address; leave the second v6 box empty. Paid plans use automatic nearby selection. Use the setup details supplied by your account. Saved router settings and downloads need to be updated if you change plans; Android hostnames follow your plan automatically.
Changing or shared home addresses
Use Dynamic DNS on Home if your home address changes. If your provider shares one address between homes, router linking may not identify your household reliably. Use a private device link or Android hostname instead.
Limits and diagnosis
DNS filtering controls domain lookups, not every connection or individual item of content. Cached answers, apps with their own resolvers and alternate connections can affect results. Check the correct Activity scope when history is on. Check a blocked lookup separately on every plan. Use the undo steps before making unrelated network changes.
Questions
Can my child get around it?
Block ways around the filter blocks known services used to avoid family filters, including known alternative DNS services and iCloud Private Relay. It reduces common workarounds but cannot stop every one. Some browsers fall back to your network settings; others show a connection error. Someone who can change the device settings, remove its profile or use an unfiltered connection may get around it. Keep the router password private and use device restrictions too.
How do I force SafeSearch and YouTube Restricted Mode?
Open Block apps & sites, select the home network or device, then choose Advanced → Security. Turn on SafeSearch and choose a YouTube level. These settings request filtered search results and restricted YouTube content when those lookups use SwearGuard. They do not check every video or search result themselves.
My home internet address changes. Do I have to link it again?
Open Home → Home internet address. On your home Wi-Fi, press Update home address for a one-off update. For automatic updates, make an update key there, then open your router's Dynamic DNS page and choose the Custom provider (also called User-defined or dyndns2): server dns.swearguard.com, path /nic/update, your email as the username and the update key as the password. The router then tells us its new address within seconds of it changing. If your router has no Custom option, use its maker's name (with a subscription), or let a computer that stays at home run the one-line command shown with your key. Phones connected in the SwearGuard DNS app use their own device profile on Wi-Fi and mobile data and do not need home address updates.
Nothing shows up in Activity
Activity history is optional on every plan. Check that activity history is on for the right place: Home → Settings for your home network, or Devices → Settings for a device. Some privacy apps, or a browser's own secure DNS setting, can go around SwearGuard; switch them off. Then open a website you have not visited today.
A blocked website still opens
Wait a minute and close the browser or app: devices remember websites for a short while. Select the right home network or device in Block apps & sites, then use Advanced → Is it blocked? to check the saved rules. Check Advanced → Allowlist and any open app hours. Also check your connection and Free allowance. Some apps reach the internet without looking up names.
Can one game have longer hours than the others?
Yes. In Parent, open Games & platforms and choose Only allow selected games. Tick each game, choose Set times and give it its own days and hours. Use Add another time block for weekends or another period, then Save changes. Other listed games stay blocked. For example, set one game to end at 18:00 and Roblox at 19:00. A separate app block, website block, security rule or internet pause can still stop it. Use the family rules guide above for the steps.
Is an app exception the same as the Allowlist?
No. An app exception uses a schedule and only opens during its allowed hours. A website on the Allowlist has no time limit and wins over domain blocks, group rules, schedules, security block lists and Pause internet for that domain. Use Set times for limited access; only use the Allowlist for a website you intend to keep available.
I lost the private address
Go to Devices → the device → Manage device. For Android Private DNS choose Get a new Android hostname. For Apple, Windows or a browser choose Get a new private address. Set the device up again with the new details; the replaced address stops working.
Which connection should I use?
Use the details in your signed-in setup guide. Free uses New York and Los Angeles with one shared monthly allowance. Paid plans select nearby filtering automatically. Saved router settings and downloads need to be updated after changing plans; Android hostnames follow your plan automatically.
Will it slow my internet down?
DNS adds a lookup before a connection starts. Response time depends on your connection. Free includes all filtering features through New York and Los Angeles; paid plans provide unlimited filtering from servers near you. Use your account’s setup details.
Can my child just switch it off?
Someone with access to the device settings may change DNS or remove its profile. The Apple profile is removable. Keep the router and computer admin passwords private and use the device maker's parental restrictions where available.
The internet stopped after setup
Put back the DNS settings you saved, or use the undo steps for your device. Reconnect, then check that normal browsing works. If using the router guide, confirm your plan is active and Link this network was pressed from your home Wi-Fi.
Does it block every ad or filter words inside videos?
No. DNS blocks whole domains. It cannot reliably remove an ad served from the same domain as the content, or change words inside videos, messages or games. The separate SwearGuard for Windows app is still coming soon.
What is included for free?
Free forever: all filtering features, 150,000 lookups a month, no card needed. When paid plans open, upgrade to Basic, Family or Family Plus for unlimited filtering from servers near you. Free includes all website categories, app and game blocking, schedules, bedtimes, device rules and optional activity history. Your home and devices share one 150,000-lookup monthly allowance across the New York and Los Angeles DNS addresses. Confirm your email before you start filtering. We show a notice at 80% of your monthly allowance. At 150,000 lookups, filtering pauses and normal internet access continues. Your allowance resets at 00:00 UTC on the first day of the next month.
What happens when I reach the Free limit?
We show a notice at 80% of your 150,000 monthly lookups. At the limit, filtering pauses and normal internet access continues. Your allowance resets at 00:00 UTC on the first day of the next month. Paid plans open soon. You can keep using SwearGuard Free in the meantime.
How do paid plans work?
Paid plans open soon. You can keep using SwearGuard Free in the meantime. Basic, Family and Family Plus offer monthly or yearly billing. Checkout shows the first payment amount and date, and the renewal schedule, before you approve. Paid plans renew automatically until you cancel under Account → Cancel subscription. You keep the paid features until the end date shown in your account, then continue on Free. Paid plans are sold through our reseller Freemius, which handles payment and tax.
Can I get a refund?
14-day satisfaction guarantee. If SwearGuard doesn’t work as described, or you hit a problem we can’t fix, contact us within 14 days of a payment and we’ll refund it in full. We’ll usually try to help sort out the issue first. Refunds aren’t offered for a change of mind once the service has been used. You can cancel anytime, and your plan stays active until the end of the period you’ve paid for. See our refund policy at swearguard.com/refunds.
How do I delete my account?
Email support@swearguard.com from the address you signed up with. We delete the account, its rules, linked networks and devices, and its activity history.
I forgot my password
On the login page, choose Forgot your password? and we email you a link to choose a new one. No email after a few minutes? Check your spam folder, or email support@swearguard.com from the address you signed up with.
Still stuck? Send us a message and tell us what you see. Looking for the Windows app? It is coming soon.